Q1: What products do you offer?
A: We offer an extensive range of jumbo rolls of self-adhesive label materials. Our main face stock materials include semigloss paper, thermal paper, glossy paper, thermal transfer paper, matte white PP, glossy white PP, transparent BOPP, bright silver BOPP, holographic laser film, and PE. These products are versatile, finding applications across daily chemical products, electronic items, and food and beverage sectors, providing reliable labeling solutions for diverse needs.
Q2: Are you a manufacturer or a trading company?
A: We are a 100% manufacturer located in Guangzhou, China, boasting nearly 20 years of expertise in manufacturing self-adhesive label materials. Strategically positioned near Guangzhou and Shenzhen ports, we ensure efficient logistics and delivery.
Q3: How can I obtain a sample, and what is the expected delivery time?
A: For existing products in stock, samples are dispatched within 24 hours. If not readily available, it takes approximately 3-5 days to prepare. For special sizes or small order quantities, a sample charge may apply, and the express shipping fee will be borne by the customer.
Q4: How does your factory ensure quality control?
A: Quality is paramount. A comprehensive 100% inspection is conducted once all goods are finished, with an additional verification performed before shipment to guarantee impeccable quality standards.
Q5: Do you have a Minimum Order Quantity (MOQ)?
A: Our MOQ is generally determined by the quantity of raw materials, typically set at 1.07m*1000m, equating to 1070 square meters. We offer precutting to meet specific customer requirements.
Q6: What information is required to obtain a price quote?
A: To provide a precise quotation, we require details on the product material, size, color, order quantity, the environment in which the product will be used, trade terms (FOB, CIF, or Ex-work), destination port, and any additional special requirements.
Q7: What are your payment terms?
A: For orders under US$10,000, we require 100% T/T payment before shipment. For orders exceeding US$10,000, a 30% T/T advance is required, with the remaining 70% balance due before shipment.
Q8: How do you manage shipping, and what is the delivery timeframe?
A: For samples or smaller orders, we utilize DHL, UPS, FedEx, TNT, and other major couriers, with a typical delivery time of 3-5 days. We also offer options for airline and sea shipping for larger shipments, ensuring flexibility and choice for our customers.
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