Q1: What products do you have?
A: Our extensive range includes jumbo rolls of premium self-adhesive label materials. We offer diverse face stock materials such as semigloss paper, thermal paper, glossy paper, thermal transfer paper, matte white PP, glossy white PP, transparent BOPP, bright silver BOPP, holographic laser film, and PE. These versatile products are ideal for a variety of industries including daily chemical, electronics, food, and beverage sectors.
Q2: Are you a manufacturer or a trading company?
A: We proudly stand as a 100% manufacturer based in the vibrant city of Guangzhou, China. With nearly two decades of expertise in crafting top-notch self-adhesive label materials, we benefit from our strategic proximity to the Guangzhou and Shenzhen ports, optimizing our distribution capabilities.
Q3: If I need a sample, what do I need to do and how long can I have a sample?
A: For in-stock products, samples are dispatched within 24 hours. For products not in stock, a 3-5 day lead time is required. Please note that special sizes, specific requirements, or small order quantities may incur a sample charge, and the express delivery fee is the responsibility of the customer.
Q4: How does your factory ensure quality control?
A: Our commitment to quality is unparalleled; every product undergoes a rigorous 100% inspection post-production, with a double verification process prior to shipment, ensuring our standards exceed your expectations.
Q5: Do you have a minimum order quantity (MOQ)?
A: Our MOQ is contingent upon the availability of raw materials. Typically, it is 1.07m*1000m, equating to 1070 square meters, and can be precut to meet specific customer requirements.
Q6: What information do I need to provide to receive a price quote?
A: To provide an accurate quotation, please supply details including product material, size, color, order quantity, intended product usage environment, trade terms (FOB, CIF, or Ex-work), destination port, and any unique requirements.
Q7: What are your payment terms?
A: For orders below US$10,000, full payment via T/T is required pre-shipment. For orders exceeding US$10,000, we require a 30% advance payment with the remaining 70% settled before shipment.
Q8: How do you ship the goods and how long does delivery take?
A: For samples or smaller orders, we typically utilize courier services such as DHL, UPS, FedEx, or TNT, ensuring delivery within 3-5 days. For larger consignments, both airline and sea shipping options are available to accommodate your needs.