Q1: What products do you have?
A: We proudly offer jumbo rolls of premium self-adhesive label materials. Our diverse assortment of face stock materials includes semigloss paper, thermal paper, glossy paper, thermal transfer paper, matte white PP, glossy white PP, transparent BOPP, bright silver BOPP, and holographic laser film, PE, among others. These versatile products find extensive application across a spectrum of industries, including daily chemicals, electronics, food, and beverage sectors, ensuring the perfect labeling solution for every need.
Q2: Are you a manufacturer or a trading company?
A: We are a proud 100% manufacturer located in the vibrant city of Guangzhou, China. With a legacy of nearly 20 years in the manufacturing of self-adhesive label materials, our location provides strategic advantages, being in proximity to both the Guangzhou and Shenzhen ports.
Q3: If I need a sample, what do I need to do? And how long can I expect to receive it?
A: If we have the desired product in stock, we will dispatch the sample within 24 hours. Otherwise, please allow 3-5 days for preparation. For special sizes or requirements, or for small order quantities, a sample charge may apply. Customers are kindly asked to cover the express shipping costs.
Q4: How does your factory handle quality control?
A: Our commitment to excellence is demonstrated through a rigorous quality control process. A comprehensive 100% inspection is conducted upon completion of all goods, with a secondary verification carried out prior to shipment, ensuring the highest standards are consistently met.
Q5: Do you have a Minimum Order Quantity (MOQ)?
A: Our MOQ is contingent upon the quantity of raw materials. Typically, it is 1.07m x 1000m, equating to 1070 square meters. However, we offer the flexibility to pre-cut to meet specific customer requirements.
Q6: What information do I need to provide to get a price?
A: To provide an accurate quote, we require details on the product material, size, color, order quantity, intended usage environment, trade terms (FOB, CIF, or Ex-work), destination port, and any other special requirements.
Q7: What are your payment terms?
A: For orders under US$10,000, we require 100% payment via T/T before shipment. For orders exceeding US$10,000, a 30% advance payment is needed, with the remaining 70% balance due before shipment.
Q8: How do you ship the goods and how long does it take to arrive?
A: For samples and small orders, we typically utilize DHL, UPS, FedEx, TNT, etc., with an estimated delivery time of 3-5 days. For larger shipments, both airline and sea shipping options are available, offering flexibility to suit your needs.
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